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Concierge
The great glass sculpture in the lobby of Atlantis The Palm, Dubai

Home›Plan a Trip›Concierge, Security and Family

Plan a Trip

Luxury Concierge in Dubai, Security and Family Services

A good luxury concierge in Dubai can secure a table, a yacht or a front-row seat at a moment's notice, and the same discreet world extends to close protection and family support across the Middle East. This guide explains the services available and how to choose them.

Updated

At a glance

Concierge, Security and Family at a glance

Hotel concierge
Look for the Les Clefs d'Or golden keys
Lifestyle concierge
Membership from approximately US$5,000 a year; ad hoc requests also possible
Close protection
Licensed local firms only; arranged well in advance
Nannies
Hotel babysitting or licensed agencies with verified references

Three kinds of help

For most travelers, the chief concierge at a five-star hotel is the best place to start. The finest belong to Les Clefs d'Or, the international association whose crossed golden keys signal experience and a black book of contacts. They arrange restaurant reservations, private tours, cars, tickets and the countless small details that make a trip feel effortless.

For frequent visitors, residents and families with larger needs, a lifestyle concierge or private office offers the same service year-round. And for high-profile guests, licensed close-protection teams provide discreet security. Each is covered below, alongside our guides to private access and arriving privately.

A sailboat on the water before the towers of Dubai Marina.
Photo: Abubakr87 · CC BY-SA 4.0 · Wikimedia Commons

Concierge and lifestyle management

Les Clefs d'Or hotel concierges

Across the region

Members of the golden-keys association work at most of the region's leading hotels. Ask for the chief concierge when you book and share your plans in advance.

Official site ↗

Quintessentially

Dubai, UAE

A global lifestyle management company with an office in Dubai, handling travel, events, reservations and private requests for members.

Official site ↗

John Paul (Accor)

Dubai, UAE

A large concierge company behind many premium card and hotel concierge services, with a presence in the Gulf.

Official site ↗

Hotel butler service

Across the region

Several palace hotels, including Emirates Palace in Abu Dhabi, assign personal butlers to suites. Ask about butler service when booking. See finest hotels.

Airport meet-and-assist

Dubai, Doha and beyond

Services like Dubai's Marhaba and Doha's Al Maha Services meet you at the aircraft door and fast-track immigration.

Official site ↗

Security and close protection

The Gulf's major cities are among the safest in the world, and many travelers never need security. For public figures, families with children of high-profile parents, or valuable assets, licensed protection is advisable.

Licensed local providers

UAE

In the UAE, security services must be licensed by the relevant authority, such as Dubai's Security Industry Regulatory Agency (SIRA). Ask any provider for proof of license and insurance.

Official site ↗

International risk consultancies

Dubai, Riyadh, Doha

Global firms with regional offices offer travel risk advice, secure transport and protection teams for corporate and private clients. Choose firms with a long track record and local partnerships.

Secure transport

Across the region

Armored or discreet vehicles with trained drivers can be arranged through protection firms or premium chauffeur services. See chauffeurs and self-drive.

Medical support

Across the region

International-standard private hospitals and medical evacuation services operate across the Gulf. See private healthcare.

Family services

Hotel kids' clubs and babysitting

Across the region

The best family resorts run supervised clubs and offer vetted in-room babysitters. Book sitters a day or two ahead in high season. See family travel.

Licensed nanny agencies

Dubai, Abu Dhabi, Riyadh

For longer stays, use agencies licensed by local authorities that provide background-checked, first-aid-trained nannies and maternity nurses.

Private tutors

Across the region

Families relocating or on extended stays can arrange tutors aligned to American and British curricula while choosing a school. See international schools.

Children's activities

Across the region

Concierges can arrange private sessions at theme parks, aquariums, riding schools and sailing clubs. See theme parks.

Choosing well

Ask for references, licenses and written terms, agree fees in advance, and keep sensitive details on a need-to-know basis. A trusted concierge or family office becomes even more valuable when travel turns into a move; our guides to private banks and family offices and Dubai Luxury Real Estate are the next step.

Ultra-Luxury Real Estate · Own Here

From a stay to a home of your own

Across the Middle East, the finest resorts and the finest homes now sit side by side, and many international buyers own before they ever visit.

Ultra-Luxury Tourism & Ultra-Luxury Real Estate

Luxury Real Estate in the Middle EastEvery guide, country by country.The 66 TerritoriesEach with its Founding Partner Agency and Developer.Branded ResidencesHomes run to the standard of the world's finest hotels.Can Foreigners Buy Property?The rules in all fourteen countries.

Checked October 2026. Prices and dates are approximate and can change. See our standard.